Outsourcing

Leading Global Advisor in Outsourcing Transactions.

Outsourcing remains a critical tool for many companies to reduce cost, to transfer responsibility for noncore activities and to use third parties to implement transformation and service delivery programs for IT and back office operations.  Increasingly, this involves cross-border and offshore services as companies seek to ensure global competitiveness.

Over the last two decades Milbank has represented clients on more than 600 such outsourcing transactions, in over 90 countries with a combined deal value well in excess of $150 billion. We are widely recognized as the leading global advisor in this sector.

IT and BPO Outsourcing

We have advised on many of the largest and most innovative IT outsourcing and Business Process outsourcing transactions. These have included the full range of infrastructure, AD&AM, networks, helpdesk, HR, procurement, asset management, finance and accounting and research transactions.  We represent clients in transactions with all the major international suppliers and have been involved in many of the most significant market innovations relating to deal structure, the procurement process, risk transfer and contract management.

The attorneys in our group are frequent advisors on developing market strategy and are widely recognized for their thought leadership and innovative approach. They come from a diverse background, combining legal expertise with a deep knowledge of the sector.

Renegotiations, Renewals and Terminations

We have also developed unique expertise representing clients renegotiating, renewing and terminating commercial contracts and sourcing relationships. We have acted on some of the largest renegotiations and disputes in the sector and are often called on by clients to review their existing arrangements and to assist in developing commercial and litigation strategies for replacing suppliers or renegotiating contracts with minimum disruption to our clients’ businesses.